We value your business and strive to deliver custom designed products of distinctive quality that exceeds the expectations of our discerning clientele.
There are just a few things of note that need to be made clear.
- Personal information shared with us is held in high regard and strict confidence. It is never sold or distributed beyond what is necessary to fulfill your order.
- Data such as name and address may need to be shared with third-party vendors to complete processing and delivery of your order.
- The financial data that you provide is never shared with any of our third-party vendors. Financial transactions conducted on the website or with our personnel are completed utilizing the most secure and reputable online service providers.
- We make every attempt to deliver product in a timely fashion, however, delays due to weather, delivery services, and unexpected events at vendor facilities are beyond our control.
- Once your order is received it goes immediately into production. Modifications and cancellation is possible, but may involve variable charges depending upon the current state of your order. Due to the custom nature of our product, in most every instance all sales are final and returns must be approved. Exceptions include errors due to mistakes on our behalf and product received damaged due to delivery mishandling. Should that be the case, promptly report the damage to us, document with photographs, and retain the product and packaging for possible inspection.
- Chart data is provided by the Federal Aviation Administration, we cannot be held responsible for any inaccuracy provided. The FAA does not endorse nor does it prohibit the use of chart material provided. In every instance, our charts should not be used as the sole source of navigation reference. Always refer to proper navigation material for in-flight navigation aids.
- You are encouraged to enjoy your chart and display with pride. Be sure to tell envious friends that comment on the beauty and functionality of your chart that is was purchased from AviatorProducts.com, and that they should run out and buy one for themself.
- Thank you for your business.